Americo Cunha, PhD

Americo Cunha,

Industrial Engineering PhD

Professor of Supply Chain, Operations and Project Management


My mission is to promote hands-on learning experiences and skills development of problem-solving, critical thinking, and quali-quantitative analysis in Project, Operations and Supply Chain Management. My teaching differentials represent a combined approach of in-depth understanding of Business Operations and SCM models in real business scenarios, and “almost real” stories from my 20 years multifaceted experience in the service and manufacturing industries

Professional timeline

PhD industrial Engineering

Management and innovation

Working at College and

Universities in Canada

Professor and Researcher at Pilon School of Business–Sheridan College, Ryerson University, University of Western Ontario (UWO), Federal Centre of Technological Education, and Federal University of Rio de Janeiro (UFRJ).

BSc Engineering


Worked as Engineer and Operations Manager at a Integrated Steel mill, and three Brazilian nationwide telecommunication providers. Developed business processes models and IT business analysis for contact centres, sales, customer management, service provisioning, operations, and billing systems.

Degrees, Scholarly, & Professional Activities

  • Doctor of Science, Production (industrial) Engineering, Management and Innovation, UFRJ, 2009

  • Master of Science, Production (Industrial) Engineering, Decision Support Systems and Logistics, UFF, 2004

  • Master of Business Administration in Management, IBMEC, 2000

  • ·Bachelor of Science, Electrical Engineering, UFRJ, 1988


Scholarly and Professional Activities


  • Since 2012—working as Full-time Professor, Pilon School of Business, Sheridan College

  • 2016 — worked as Part-time Professor at Ryerson University G. Raymond Chang School of Continuing Education

  • 2010/2011—worked as Postdoctoral Fellow and Project Coordinator at The University of Western Ontario (UWO), Faculty of Engineering, in the Disaster Response Network Enabled Platform (DR-NEP) Cn$ 1,5 million project, sponsored by Canada's Advanced Research and Innovation Network (CANARIE)

  • 2007/2010—worked as examiner and learning consultant (ad-hoc) for the National Exam of Students' Performance (ENADE) conducted by the Brazilian Ministry of Education to evaluate learning outcomes of undergraduate courses of Brazilian universities

  • 2006-2010—work as Full-time Professor at The Federal Center of Technological Education (CEFET-RJ), Industrial Engineering department

  • 2008/2009—worked as Visiting Researcher and Sessional Instructor at Western University (UWO)

  • 2006/2009—researched the influence of socio-cultural factors on international information system projects (Doctorate thesis research project)

  • 2001/2006—managed service provisioning and operations in the telecommunication sector

  • 2002/2004—researched technological convergence and mass-customization strategies in telecommunication services (M.Sc. thesis research project)

  • 1988/2001— worked as Engineer, managed field operations and outsourcing contracts in telecom and manufacturing

  • Engineer (equiv. of PEng) - Rio de Janeiro Engineering and Architecture Regional Council (CREA-RJ), 1988

  • Author of more than 12 papers in peer-reviewed journals and conferences

1500 students, 70 courses, 5 colleges and universities

Courses Taught since 2012

Supply Chain courses 39%, Project Management course 41%, Business Management 20%

Research Interests

  • Operations Management 

  • Service Operations Management

  • Supply Chain Management 

  • Project Management 

  • Business Modeling and simulation

  • Business process management and workflow systems

  • Management of innovation

  • Cross-cultural issues in operations management

  • Collaboration on virtual environments

  • Disaster management

  • Experiential learning in business management education